Wednesday, August 29, 2018

Do 404s Hurt SEO and Rankings?

Status code 404 is probably the most common HTTP error that people encounter when they’re browsing the web. If you’ve been using the internet for over a year, chances that you haven’t encountered one yet are pretty low. They’re very common.

 

Normally, people don’t pay too much attention to them. As a user, you will get frustrated at most and hit the back button or close the tab. As a webmaster, however, more things might be at stake. Many website owners ask themselves if 404 pages hurt their SEO and rankings in any way.

 

How_404_pages_affect_your_website,_SEO_&_rankings 

 

  1. What Is Error Code 404?
    1. How to Add/Customize a 404 Page
    2. How to Find 404 Errors
  2. Do 404 Pages Hurt SEO?
    1. What Does Google Say About 404s?
    2. Incoming 404s
    3. How to Fix Incoming 404s
    4. Outgoing 404s (Includes Internal 404s)
    5. How to Fix Outgoing 404s
  3. Building Backlinks with the Broken Links Method

 

Keep reading, as in this article we’ll go over how 404 pages affect your website, SEO and rankings and what you can do to fix things.

 

What Is Error Code 404?

 

Error 404 is a standard HTTP status code (also called response code). When you try to access a URL or a server, the server returns a status code to indicate how the operation went. Assuming that most of the web works fine, the most common status code is 200. If you’re reading this article now, it means that your browser was able to access our server and the server found the requested resource, so it returned a 200 response code.

 

When the client can establish a connection with the server but can’t find the requested resource, it pulls out a error 404 status code. It basically means that the page or whatever resource was requested cannot be found at that particular address.

 

To check the response code of a page you can right click anywhere on the page in your browsers, hit Inspect and then go to the Network section. If you can’t see the status codes, press the F5 key, or refresh the page while the inspector is still open.

 

How to check status code in your browser

Chrome Inspector

 

You will usually see a bunch of status codes there. That’s because a page will load multiple resources. For example, the requested page HTML/PHP file might be found, but some image resources have been misspelled or deleted. In this case, the page document type will return a 200 response code, while the missing image resources will return 404s.

 

A 404 status code in your browser will look something like this:

 

http status code 404

CognitiveSEO’s 404 Page

 

As you can see, we have a document type 404 error code, which means the page doesn’t exist or wasn’t found at that address, followed by two 200 status codes that represent a couple of images that have been found.

 

Another option would be to use a tool like https://httpstatus.io/. You can insert multiple URLs and it will return you their HTTP status codes. This will only pull out the main status code of the document, excluding any other resources. You can, however add the resource URL.

 

http code status check tool

Response code tool

 

There are other response codes there that you might have heard of. 500, 501 and 503, for example, usually indicate a server error, while 301 and 302 stand for redirects. These, along with 200 and 404, make up the most common status codes on the web.

 

The 301s you see above in the tool and browser inspector are there because I’ve entered the HTTP version instead of the HTTPS version, so a 301 is performed by our server to redirect users to the secure version of our website. I’ve decided to leave them in the screenshots, because they’re a good example of how browsers and status code tools work.

 

It is really important for a page/resource that doesn’t exist to return a 404 status code. If it returns a 200 code, Google might index it.

 

However, to combat this, Google created a “Soft 404” label. Basically, if the page states that the content isn’t found, but the HTTP status code is 200, we have a soft 404. You can find these types of errors in Google’s Search Console (Former Webmaster Tools), under Crawl Errors. If you’re already on the new version of Search Console, the easiest way is to temporarily switch to the old one.

 

soft 404 google search console

 

Soft 404s aren’t real error codes. They’re just a label added by Google to signal this issue or a missing page returning a 200 code.

 

How to Add/Customize a 404 Page

 

Normally, your web server should already handle 404s properly. This means that if you try to access a URL that doesn’t exist, the server will already pull out a 404.

standard 404 page

However, sometimes the platform might not return a 404, but a blank 200 page. Also, as you can see above, the design isn’t very pleasant and the only option given is to refresh the page… which doesn’t exist. That will keep pulling up a 404 code.

 

It’s a very good idea to have a custom web design for your 404 page. Why? Well, because it can create a better experience for your users. I mean, the experience of not finding what you’re looking for is already bad. But you can add some humor to it, at least.

 

The most important part on your 404 page is to include a CTA (call to action).

 

Without a call to action, users will most probably leave when they see a regular 404. By inserting some links to some relevant pages, you can hopefully harvest some more traffic to your main pages.

 

Take a look at our example of 404 page. Big difference, isn’t it? It might actually convince you not to be upset with us. Also, we have a pretty clear CTA that tells you to click on it. It links to the homepage. Our homepage is our hub, from which you can access the most important and relevant parts of our website.

 

404 page example

cognitiveSEO’s 404 Page Design

 

However, you don’t have to limit yourself to this. You can add links to relevant category pages or other sections of your site. A search bar would also be a great idea.

 

Be creative with your 404’s web design. If it puts a smile on the users’ faces, it might even be better than if they landed on the right page. You can take a look at a few examples in this article, to get your gears spinning.

 

If you have a cool 404 design, share your website with us in the comments section and let’s have a look at it!

 

Most popular CMS (Content Management Systems), like WordPress or Joomla, already have some sort of design implemented. You can easily add a custom design using a plugin. Here’s a plugin for WordPress.

 

If you have a custom built website, then you’ll have to create a 404 template. Log into your Apache web server and create a 404.php file. If you already have one, just edit that. Sometimes, it might have the .html extension. If it doesn’t return a 404 status code, change it to .php, because we’ll need to force the HTTP request header with the proper 404 error code using some PHP.

 

<?php
header(“HTTP/1.0 404 Not Found”);
?>

 

Then, find your .htaccess file and add the following line to it:

 

ErrorDocument 404 /404.php

 

This will tell the server which page should be shown when a 404 error code is detected. If the line is already there, just modify that. That’s it. Make sure you check everything again with your browser’s inspector or with the tool mentioned above. If it returns a 404 code, you’re good to go!

 

How to Find 404 Errors

 

An easy way to find 404 errors is to log into Google’s Search Console (Former Webmaster Tools). Those are the 404s that Google see, so they’re definitely the most important ones.

 

If you see Soft 404 errors, like mentioned above in the article, you have to make sure you 404 page actually returns a 404 error code. If not, it’s a good idea to fix that.

 

There are other ways to find 404 errors. If you’re looking for broken pages on your website, which other people have linked to, you can use the cognitiveSEO Site Explorer and check the Broken Pages section.

 

broken pagestool cognitiveseo

Screenshot from the CognitiveSEO Tool. More details about it below, in the article.

 

If you’re looking to find broken links within your own site, or links to other websites from your website, you can use Screaming Frog. A free alternative would be Xenu Link Sleuth.

 

I’ll show you how to use these SEO tools in detail below.

 

Do 404 Pages Hurt SEO?

 

There are a lot of experts out there stating that 404s will ruin your rankings and that you should fix them as soon as possible. But, the truth is that 404s are a normal part of the web and they are actually useful.

 

Think of it. If a specific place didn’t exist, wouldn’t you rather know it than constantly be directed to other random places? It’s the same on the web. While it’s a good idea to redirect an old page that’s been deleted to a new, relevant page, it’s not such a good idea to redirect every 404 to your homepage, for example. However, I’ve seen some sites redirect their users after a countdown timer, which I thought was a good idea.

 

In theory, 404s have an impact on rankings. But not the rankings of a whole site. If a page returns a 404 error code, it means it doesn’t exist, so Google and other search engines will not index it. Pretty simple, right? What can I say… make sure your pages exist if you want them to rank (ba dum ts).

 

So what’s all the hype about 404s? Well, obviously, having thousands and thousands of 404 pages can impact your website overall.

 

However, it’s not so much the actual 404 pages that hurt SEO, but the links that contain URLs pointing to the 404s.

 

You see, these links create a bad experience. They’re called broken links. If there were no broken links, there wouldn’t even be any 404 errors. In fact, you could say that there are an infinity of 404s, right? Just add a slash after your domain, type something random and hit enter. 404. But if search engines can’t find any links pointing to 404s, the 404s are… double non-existent. Because they already don’t exist… And then they don’t exist again. I hope you get the point.

 

I’ll explain everything in more detail soon, so keep reading.

 

What Does Google Say About 404s?

 

Google has always pointed out that 404s are normal. They also seem to be pretty forgiving with them. I mean, that’s natural, considering that they have 404s of their own:

 

 

In fact they’ve pointed these things out in an article from 2011 and also in this more recently posted video:

 

 

There’s also this source that also treats the issue:

 

fix 404 errors google

 

If you want to read more on this, visit this link, then scroll to the bottom and open the Common URL errors dropdown.

 

However, let’s explain everything in more detail. People often forget that there two types of 404 pages. The ones on your site and the ones on other people’s website. They can both affect your site, but the ones that affect you most are the ones on other people’s websites.

 

“What? Other websites’s 404s can impact my website?”

 

Yes, that’s right. If your website links to other websites that return a 404, it can negatively impact its rankings. Remember, it’s not so much the 404s that cause the trouble, but the links to the 404s. No links to 404s, no 404s. So you’d better not create links to 404s.

 

Incoming 404s

 

Incoming 404s are URLs from other websites that point to your website, but return a 404. Incoming 404s are not always easy to fix. That’s because you can’t change the URLs on other websites, if you don’t own them. However, there are workarounds, such as 301 redirects. That should be kept as a last option, in case you cannot fix the URL.

 

These don’t really affect you negatively. I mean, why should you be punished? Maybe someone misspelled it, or maybe you deleted the page because it’s no longer useful. Should you be punished for that? Common sense kind of says that you shouldn’t and Google agrees.

 

However, this does affect your traffic, as when someone links to you, it sends you visitors. This might lead to bad user experience on your side as well. You can’t always change the actions of others, but you can adapt to them and you can definitely control yours.

 

Most webmasters will be glad to fix a 404, because they know it hurts their website. By sending their users to a location that doesn’t exist, they’re creating a bad experience.

 

If you’ve deleted a page with backlinks pointing to it (although it’s not a good idea to delete such a page) you must make sure you have a 301 redirect set up. If not, all the link equity from the backlinks will be lost.

 

If you don’t redirect backlinks to broken pages on your website to relevant locations, you won’t be penalized or anything, but you will miss out on the link equity.

 

A 301 is mandatory, because often you won’t be able to change all the backlinks. Let’s take social media, for example. On a social media platform like Facebook, one post with a broken link could be shared thousands of times. Good luck fixing all of them!

 

You could also link to your own website with a 404, from your own website. Broken internal linking is common on big websites with thousands of pages or shops with dynamic URLs and filters. Maybe you’ve removed a product, but someone linked to it in a comment on your blog. Maybe you had a static menu somewhere with some dynamic filters that don’t exist anymore. The possibilities are endless.

 

How to Fix Incoming 404s

 

Fixing incoming 404 URLs isn’t always very easy. That’s because you’re not in full control. If someone misspells a link pointing to your website, you’ll have to convince them to fix it. A good alternative to this is to redirect that broken link to the right resource. However, some equity can be lost in the process, so it’s great if you can get them to change the link. Nevertheless, the 301 is mandatory, just to make sure.

 

If you’ve deleted a page, you can let those webmasters know that link to it. Keep in mind that they might not like this and decide to link to another resource. That’s why you have to make sure that the new resource is their best option.

 

To find incoming broken links, you can use cognitiveSEO’s Site Explorer. Type in your website, hit enter, then go to the Broken Pages tab.

 

find broken pages on your website

 

If you click the blue line, you can see what links are pointing to your 404 URL. The green line represents the number of total domains pointing to it. Some domains might link to your broken page multiple times. For example, the second row shows 33 links coming from 12 domains. The green bar is bigger because the ratio is represented vertically (the third green bar is 4 times smaller than the second green bar).

 

Then, unfortunately, the best method is to contact the owners of the domains and politely point out that there has been a mistake. Show them the correct/new resource and let them know about the possibility of creating a bad experience for their users when linking to a broken page. Most of them should be happy to comply.

 

Whether you get them to link to the right page or not, it’s a good idea to redirect the broken page to a relevant location. I repeat, a relevant location. Don’t randomly redirect pages or bulk redirect them to your homepage.

 

It’s also a good idea to do a background check on the domains before redirecting your URLs. Some of them might be spam and you might want to add them to the disavow list.

 

Remember, 404s should generally stay 404. We only redirect them when they get traffic or have backlinks pointing to them. If you change a URL or delete a page and nobody links to it or it gets absolutely no traffic (check with Google Analytics), it’s perfectly fine for it to return a 404.

 

Outgoing 404s (Includes Internal 404s)

 

Outgoing 404s are a lot easier to fix because you have complete control over them. That’s because they’re found on your own website. You’re the one linking to them. Sure, someone might have screwed you over by deleting a page or changing its URL, but you’re still responsible for the quality of your own website.

 

The only type of 404 links that really hurt your website are the ones that are on it. When you add a link from your website to another website, you have to make sure that URL actually exists or that you don’t misspell it. You might also have internal links that are broken. Similar to shooting yourself in the foot.

 

Broken links create bad user experience and we all know that Google (and probably other search engines as well) cares about user experience.

 

Google crawls the web by following links from one site to another, so if you tell Google “Hey man, check out this link!” only for it to find a dead end, I’m pretty sure whom Google’s going to be mad about.

 

That’s why, from time to time, it’s a good idea to check if you’re not linking out to 404s. You never know when one shows up. The best way to do it is to use some software that crawls your website. 

 

How to Fix Outgoing 404s

 

Fixing outgoing 404s is easier because you have full control over them. They’re on your site, so you can change them.

 

To find them, you can use either Screaming Frog or Xenu Link Sleuth. I know Xenu looks shady, but it’s safe, it works and it’s free.

 

If you have a Screaming Frog subscription, go ahead and crawl your website. The free version supports 500 URLs, but a new website with under 500 URLs rarely has broken links. After the crawl is finished (it might take hours or even days for big sites), go check the Response Code tab and then filter it by searching for 404. At the bottom, go to the Inlinks section to find the location of the broken URL on your website.

 

screaming frog broken link checker

 

 

Another way to do it is to go to the External tab, but there you won’t find the internal broken links. To find its location, go to Inlinks, again.

 

 

If you want to use a free alternative, go for Xenu. However, things are a little more complicated with Xenu. Xenu doesn’t point out pretty much anything else other than URLs and their status codes. It also doesn’t always go through 301s to crawl your entire site, so you’ll have to specify the correct version of your site, be it HTTP or HTTPS, www or non-www.

 

To begin the crawl, go to File -> Check URL. Then enter your website’s correct main address and hit OK. Make sure that the Check External Links box is checked.

 

 

After the crawl is done, you can sort the list by status codes. However, a better way is to go to View and select Show Broken Links Only. After that, to view the location of the broken link on your site, you’ll have to right click and hit URL properties. You’ll find all the pages that link to it.

 

Unfortunately, I haven’t found a proper way of exporting the link locations, so you’re stuck with right clicking each link manually.

 

After you’ve located the links with either Xenu or Screaming Frog, edit them in your admin section to point them to a working URL. You can also just 301 them, but some link equity will be lost so the best thing to do is to fix the links themselves. Just remember that the 301 redirect is mandatory.

 

Building Links with the Broken Links Method

 

These 404s, always a struggle, aren’t they? That’s true, but there’s also a very cool thing about 404s. The fact that you can exploit them to build new links.

 

Sounds good, right? Let me explain.

 

Wouldn’t you like someone to point out to you a broken link on your site? I’d certainly like that. What if then, they’d even go further as to give you a new resource to link to, one even better than the one you were linking to before? Would you consider linking to it?

 

Well, if you find some relevant sites that link to broken pages, you might as well do them a favor and let them know. And how can you do that, exactly? Well, you can use the Broken Pages section of CognitiveSEO’s Site Explorer, of course.

 

increase organic traffic rankings

 

However, you’ll also need some great content to pitch them if you want this to work. If you don’t have that, they won’t bother linking to you. They’ll just remove the broken link and thank you for pointing it out. So, if you aren’t already working on a great content creation strategy, you should get started.

 

The secret to broken link building, however, is to have awesome content that they can link to.

 

Once you find a website linking to a broken page, all you have to do is email them something like this:

 

Hey there, I was checking your site and followed a link but it leads to a page that doesn’t exist. You might want to fix that, as it creates a bad experience for your users. Also, if you find it appropriate, I have a pretty good resource on that topic you could link to. Let me know if you like it.

 

I’d go one step further and actually search the site which has been linked to for the resource. If it’s there, at a new location, point that out before your article. You’ll have more chances of them trusting you this way. Your article will be an alternative. Also, if the old resource is worse, they’ll be able to compare them and see the difference.

 

The broken link method is one of the best SEO strategies for link building. If you want to learn more about this method and how to apply it effectively, you can read this awesome article about broken pages link building technique.

 

Conclusion

 

So, if you were wondering if 404 errors hurt SEO, now you know the answer. Anyway, let me summarize it:

 

404 error pages don’t really hurt your SEO, but there’s definitely a lot you can miss out if you don’t fix them. If you have backlinks pointing to pages on your website that return a 404, try to fix those backlinks and 301 redirect your broken URLs to relevant location. If you have links on your site that point to broken pages, make sure you fix those as soon as possible, to maximize the link equity flow and UX.

 

What are your experiences with 404 pages? Do you constantly check your website for 404s? Have you ever used the broken pages link building method mentioned above? Let us know in the comments section!

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Tuesday, August 28, 2018

Content Marketing World Authors Will Make You Smarter

Conference Content-Books

Want to be a content marketing smarty? Check out these Content Marketing World authors. Since books are the ultimate long form content marketing, they know how to create the useful information you need.

The post Content Marketing World Authors Will Make You Smarter appeared first on Heidi Cohen.


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Friday, August 24, 2018

Copy: 23 Rarely Used Copywriting Techniques to Create Fascinating Content

Writing is an art and discovering the secrets of boosting your readers’ engagement can transform you into a master of copywriting. Setting the right tone, answering to questions, drawing attention, adding personality and bringing your content alive with visuals or interactive data are just a few techniques that can get you where you want.

Copywriting Techniques

You know that warm feeling you get when you speak with one of your friends? You talk, he listens, he asks questions and so on. You understand each other. A similar feeling can be established with your readers as well. How, you may ask? It’s not a bulletproof formula but for sure it will be extremely helpful to follow the next 23 rarely used copywriting techniques to help you boost your engagement.

  1. Use the Serial Position Effect
  2. Make Your Visitors Feel Important by Offering Exclusive Content
  3. Use the “Bizarreness Effect” to Draw Attention
  4. Use “Powerful” Keywords like “New”, “Free”, “Now”
  5. Use Copywriting Formulas to Create Captivating Content
  6. Be a Unicorn in a Field of Horses
  7. Take Advantage of the FOMO Technique
  8. Include Emotions, Promise, and Main Keyword to Make Your Headlines Viral
  9. Create a Persona Based Content Strategy
  10. Be the First to Jump on Trends
  11. Ask Your Target Audience to Contribute
  12. Pack More Personality into Your Content
  13. Perfect Your Writing Tone to Your Readers
  14. Craft Good Stories That Sell
  15. Give Your Content a Quick Credibility Boost
  16. Leverage Emotional Triggers in Your Content Marketing
  17. Build Social Media Friendly Content
  18. Use Statistical Data to Enhance Your Content Marketing
  19. Transform Your Q&A into an Article to Help Your Audience
  20. Use Social Proof to Back up Your Content
  21. Make Your Content More Visually Interactive
  22. Define the Purpose Behind Everything You Write
  23. Make Your Content Familiar to Resonate with Your Audience
 

1. Use the Serial Position Effect

 

The serial position effect refers to the situation when a person recalls the words from the beginning and the end of a list rather than the ones from the middle. According to a study made by Indiana University, the participants were able to remember the first and last words from a list of 20.

 

Following this technique, you should write the key points of your sales pitch or any other important information at the beginning and end of your blog post.

 

serial-position-effect

Source: https://copyhackers.com/wp-content/uploads/2013/07/serial-position-effect.png

 

2. Make Your Visitors Feel Important by Offering Exclusive Content

 

Another technique you can use to boost your engagement is to offer content your readers couldn’t find elsewhere. Make them feel important; they will start to appreciate you more. Don’t you love it when someone is sharing with you a piece of information that has never been said to anyone else?

 

Exclusive content comes in different forms: a webinar with a script for those who sign up, training opportunities, e-books for subscribers, news from conferences and events in the industry turned into blog posts.

 

3. Use the “Bizarreness Effect” to Draw Attention

Using ridiculous material to be better remembered instead of common material translates into the bizarreness effect. This technique is borrowed from Psychology. Studies have shown that people were able to recall nouns presented in bizarre sentences such as “The dog rode the bicycle down the street” rather the nouns from the common counterpart “The dog chased the bicycle down the street”. On the other hand, some specialists say the bizarreness isn’t the thing that enhances the memory, but rather the distinctiveness of the meaning.

 

You can use the bizarreness effect to be spontaneous and say something indubitably wild.

 

4. Use “Powerful” Keywords like “New”, “Free”, “Now”

 

Another valuable copywriting technique is taking advantage of powerful keywords in your content. Persuading words can have a stronger impact compared to other types. When talking face to face, it is easier to make a point due to the use of intonations and body language. In writing, it is a bit harder. The best call will be to use strong keywords to point out key notes in your content.

 

You can take advantage of powerful words in order to convey emotions. For example, you could use:

  • ridiculous instead of stupid;
  • entertaining instead of funny;
  • delightful instead of nice;
  • magnificent instead of beautiful.

 

Beside using vivid adjectives, you might try having verbs that are more expressive. It is recommended to use first person pronouns such as “I” and “you” to give the impression of having a dialogue with your reader. Also, try to use causal prepositions such as “because” or “due” to give arguments and demonstrate your affirmations. It was proved in a study where people have shown more will to heed to a request after the word “because” was used.

 

Words like “new”, “now” and “free” can also have a strong impact on the audience if they are used at the right moment.

 

5. Use Copywriting Formulas to Create Captivating Content

Whether we want to tell a captivating story, write a killer content or have inspiring headlines, you can use these formulas to boost the engagement. Until now, I’ve mentioned the 4 U’s Formula: Urgent, Unique, Useful, and Ultra-specific. A similar formula is the 4 C’s: Clear, Concise, Compelling, Credible.

 

If you want to offer benefits through a blog post, you could use the Before – After – Bridge formula. “Before” is the situation where you imagine a problem that doesn’t exist. “After” is the situation where you resolve the problem. The “bridge” is the way to get there.

 

A formula that has been used for a long time is AIDA, where you have to grab the reader’s attention, offer interesting information, develop desire and create the action.

 

You could also try the Picture – Promise – Prove – Push (PPPP) formula. Using it, you can paint a picture to grab the reader’s attention, then make a promise, provide support for your promise and determine your reader to take action.

 

A good way to catch the reader on the “hook” is by using the Open Loop tactic. It is used more often in books to create suspense through a cliffhanger. At that moment you hold back information to grab your reader’s attention and make him read the whole post.

 

The “3 reasons why” is another formula to help you write engaging content. You have to answer three questions, as the name says it:

  • Why are you the best?
  • Why should I believe you?
  • Why should I buy right now?

On the web, you’ll find lots of other formulas that can help you discover what works best for you.

 

6. Be a Unicorn in a Field of Horses

 

Be smart and seek guidance from tools such as BrandMentions to spy on your competitors who write about topics you’re interested in. Search and read what they’ve written to find ways to have vivid content, and different approaches to the topic to “steal” their audience. If you have something new to write about, make a research to see if your competitors wrote something similar and how they handled the topic.

 

After you’ve done your homework, tie it all together with a value proposition. A well-known quote says “Be a unicorn in a field of horses”. For that you can apply the 4 U’s formula: be urgent, unique, useful, and ultra-specific.

 

If you follow some of the lesser-known copywriting techniques we’ve talked about so far you can create your own formula to differentiate yourself from the competition.

 

 

7. Take Advantage of the FOMO Technique

 

FOMO is the acronym for fear of missing out, and some of you may know this feeling. Taking advantage of this technique involves using information such as limited offers, discounts, and other exclusive events, to lead your readers towards an action.

 

An example of a limited offer from Starbucks can be seen in the next photo:

Limited offer example

 

This technique works very well for millennials. From a study made by Eventbrite of 2,100 adults (507 of whom were millennials aged 18 to 34) it resulted that 69% of millennials fear missing out social events.

 

Due to FOMO, it is a blooming era for live events. It works very well for “selling” experiences through blog posts out of a product such as meeting your favorite influencers at a conference, having a personalized balloon ride in your holiday, exceeding your dreams by doing the sport you like, listening live your favorite singers at a festival and so on.

 

 

8. Include Emotions, Promise, and Main Keyword to Make Your Headlines Viral

 

Headlines have a significant impact on whether your content gets opened or not. You have a headline for a blog post, for a SlideShare presentation, for a video, for an infographic, for a news article, for an ad, for a webinar, for a guide, for an e-book, for almost everything you write online.

 

Around 80% of readers never make it past the headline, leaving almost 20% of them who will read. But before that you need to past the test of showing awesome in the search engines. And these statistics say a lot about how important the headlines are. You should have clickbait headlines to increase the open rate.

We live in the fastest phase of human history, and we can’t afford to make the reader lose interest in our site/blog after reading the headlines. We must create desire and interest from the beginning. Say no to low CTR!

Below you can see an example of a compelling headline for a webinar. Isn’t it true that it makes you sign-up?

Webinar headline

It gives you the guarantee you’ll find out hints to recover your site if it got hit by the Penguin penalty.

 

While searching online, you’ll find lots of useful resources that can offer you guidance on how to create top headlines. Learn how to write killer headlines and to increase your readers’ engagement by following Jeff Goins’ formula. There are five elements. If you combined them, you would be able to trigger the desired actions.

  • Number – 3, 10 are best used in the headlines. Using a number in the headline is highly convertible. 36% of headlines use now a number.
  • Adjective – use unique adjectives to create a powerful emotion. For example: brilliant, atrocious, stunning, smart, bizarre, dazzling.
  • Rational – the way you offer added value such as reasons, tips, secrets, hacks, tricks. Please, don’t ever use things.
  • Keyword – a short phrase that tells us what the content is about.
  • Promise – what’s in it for me? For example, our headline promises “copywriting techniques that will boost your engagement”.

This is the formula designed for success: Number + Adjective + Rational + Keywords + Promise

Using Jeff Goins’ formula, you can transform lifeless headlines into sparkly ones. For example, “Best Travel Destinations in Europe” can turn into “5 Brilliant Travel Destinations in Europe That Will Spark Your Wanderlust” having “travel destinations in Europe” as a keyword.

 

Below you can see an example of an inspiring headline for a webinar following the formula written above:

10-ridiculous-hacks-to-5x-clickthrough-rates-1-638

Source: http://image.slidesharecdn.com/buzzsumo-webinar-march-20161-160323161442/95/10-ridiculous-hacks-to-5x-clickthrough-rates-1-638.jpg?cb=1458838636

 

Also, you can try using BrandMentions to help you to find inspiration for your headlines by looking at your competitors.

 

It’s important that your content covers all the elements you wrote in the headline.

 

 

9.Create a Persona-Based Content Strategy

It is mandatory to know your audience before you even start writing. Start studying what your reader likes, dislikes, what his habits are, what type of content he consumes, in what part of the day he prefers to read, where he comes from, where he is from and other similar demographic and interest characteristics.

 

After you’ve collected data about your audience, use it to create your content marketing persona. Track your analytics and set metrics to help you deploy trends.

 

 

10. Be the First to Jump on Trends

 

Every copywriter should follow trends in his industry to bring fresh content. A smart way to engage your audience and attract new readers to your site is having worthy content. You can do that by keeping up the news to bring valuable information to your visitors.

 

A good way to start would be to subscribe to news sites, specialists in the field, watch Google Trends, read publications in your industry, create a Twitter list of influencers you know they deliver hot news as they happen, follow trending hashtags about your main interest. These are just a few ways to keep your eyes open to trending stories. After you’ve gathered all the information, you need to start writing about a trending topic to make your blog post newsworthy.

 

 

11. Ask Your Target Audience to Contribute

 

Smart copywriters know that asking their readers to contribute is an influential copy writing technique. People are anxious to see their work promoted by a brand.

 

One of the most used ways to ask your audience to contribute is to share photos on social media. Sending emails to contacts to answer a survey, asking questions on blogs or using real reviews to write a blog post are other ways to contribute. Be bold, and try other unique ways to do that.

 

Kenneth Cole came with an excellent way to make people contribute. The company organized a selfie contest. The brand offered fans the possibility to take a selfie and enter a contest to win free shoes every month for a year.

Selfie contest

 

If you know you visitors take selfies, you should try something similar. Selfies are widespread, and it’s simple to engage with the audience. They are personal and can easily lead to an action. The owner will receive likes, comments, and new followers. You can write an article about the pictures you receive and start a story.

 

Another example is the Christmas Story by the travel agency Rolandia Travel. Last December, the company wanted to offer its readers a soft presentation of how the Holidays are celebrated in Romania.

 

Share-your-Christmas-story

 

Travelers could send a short story about how they spent their Christmas in Romania along with a few pictures as a gift of sharing for those who were far from home, but not only. The best stories were published on the blog every week.

 

 

12. Pack More Personality into Your Content

 

Personality is that something that makes you unique. Personality is that something that can differentiate you from the mass, is that something that defines your personal style. Just like a person has it, a brand should have it also. Brands have been developing through the time; they began to have anthropogenic qualities and be more humanized. The personality of a brand can be translated into a unique selling point, a motto or other forms of expression in order for people to know that is about the brand and nothing else.

 

For example, the personality of Coca-Cola might be connected with happiness, fun, friends, family, being together due to the images and messages communicated consistently in numerous Coke campaigns. Below, you can see how a Coca-cola ad looked like in the 1940:

 

Coca Cola Bran Personality

Source: http://www.vintageadbrowser.com/coke-ads

Now, in the 20s this is how an ad from Coca-Cola looks like:

Coca Cola Personality

Source: http://www.realites.com.tn/wp-content/uploads/2016/01/coca-cola.jpg

You can see that the message and the way of showing smiling people remain. Both images express happiness, friends, fun.

 

For a content, personality can be expressed through a unique voice, a style, maybe a personalized closing or a type of personalized covers for articles and so on. Besides that, the content should always reveal the personality of the brand.

 

13. Perfect Your Writing Tone to Your Readers

 

For a copywriter having the right copy tone is like having the perfect light for a photographer to shoot the subject. For a painter it can be the right muse.

Your writing tone can either create interest or kill it. The wrong tone can wreck a good piece of information.

When you talk with someone and use a certain tone, you can determine how your interlocutor will respond. A similar situation can be when you use a specific tone in your writings. If the piece of information is entertaining, then the reader will feel cheerful, if it expresses anger he will get angry, if it’s painful he will feel the pain, if it’s boring he won’t have the patience to read it entirely and will leave your site.

 

There are multiple ways to express your opinions. Take a look at this questions, for example:

  • Would you mind if I borrowed your pen, please?
  • Can I have your pen?
  • Pass me that pen.

 

Make a difference between formal and informal writing. If you started writing in a casual mood, then stick to it. Don’t make sudden changes, inject unexpected signs of cuteness to become casual or start using a technical language to become more formal than usual. If you have multiple collaborators that write on your blog, make sure they follow the same language. Avoid being inconsistent.

 

Here are a few marketing tips to help you shape your tone:

  • don’t be too casual or too stiff;
  • don’t use dialectic or slang language;
  • don’t use offensive language (swear or use racism);
  • be clear by ordering your words properly in a sentence;
  • use singular pronouns (me, you);
  • have a personal way of expressing your opinions and wisdom within a topic.

 

Now, ask yourself: “Do I sound like my visitors expect me to?”

 

 

14. Craft Good Stories That Sell

 

There is no doubt that a good story can captivate us really bad. Let’s be honest. Hasn’t it happened to you to stay up at night reading a good story to find out how it ends? If you succeed sketching a story in the right manner you could transport the reader down the funnel in order to determine him to take an action.

A good story has the gift to help the reader get into a state of well-being.

But how could you do that, you might be asking? I’ve picked up a few tips to help you with that:

  • paint a picture: use imagery and lots of details to be more expressive.
  • appeal beyond those 5 senses: remember that there are different types of people. Some of them are more visual, others more auditory or olfactory and so on. Make sure to take advantage of sensory words.
  • suspense: you can capture their attention by adding a tint of tension and get them to finish the whole article. Try giving your audience something exciting to read.
  • killer opening paragraph: a good story can be used as an opening paragraph to allure the audience into getting to the main part of your topic.
  • have a model: To make your arguments stronger, you can use a model to show the changes it suffered. You can take examples from your experience or the ones you’ve heard of. Your audience can relate with the people who went through a similar situation.

 

 

15. Give Your Content a Quick Credibility Boost

 

It is ok to write your opinion and give advice, but are you credible? Are people trusting you?

Credibility can be a point sale. People can decide to buy your product depending on whether they trust you or not. Your affirmations should be based on data.

You can build trust if you follow a few guidelines:

  • cite sources: well-known field specialists usually offer credibility due to their background. Search for credible sources and specialists to back up your claim.
  • take advantage of your years in business and your experience.
  • name innovations and awards: if the context asks for such kind of references, use them. These are evidence of your success.
  • offer independent survey results: if you’ve run a small research, use the data to back up your arguments.
  • have media coverage: a great impact on your readers’ credibility would be to have presence in the news and business publications. If your brand is newsworthy, then you will also get authority in the field.

 

 

16. Leverage Emotional Triggers in Your Content Marketing

 

On the web, you can find lots of bloggers that offer great advice, write captivating content and give informative tips, but don’t know how to connect with their viewers on an emotional level.

 

The content can have emotional or rational triggers if we follow the classification regarding consumer behavior from psychology. Leveraging emotional triggers is a technique used in psychology to persuade. It can also be used as a copywriting tip, for the same purpose.

 

In order to stimulate emotions, you have to write content that helps the reader and make him experience a sensation while reading. You can be informative, but try not to exaggerate using a cold voice. If you do so you risk losing your readers because they won’t recall a thing and might never return to your site. We must remember that we write for people, to create a connection with them and to be on the same wavelength. This means you could talk from your experience in a friendly manner, share personal examples, be authentic, ask your audience questions and try to answer to them, share experiences together.

“Emotions are complex and move in various directions. Modeling emotional feelings and considering their behavioral implications are useful in preventing emotions from having a negative effect on the workplace.” – Boundless

Psychologist Robert Plutchik created a wheel of emotions. The most comprehensive way to illustrate the emotions experienced by a human being.

plutchik-s-emotion-wheel

Source: http://www.efoza.com/postpic/2014/03/plutchik-s-emotion-wheel_309528.png

 

Studies have shown that the positive emotions toward a brand have a higher influence on the loyalty of the consumer rather than its trust. Also, they can help you to communicate more effectively.

 

Negative, as well as positive emotions, have an influence on a person. When someone experiences something like that they want to do something to avoid the bad feelings. If you talk to your readers and provoke them negative emotions, they will follow you more carefully to reduce their discomfort.

When people are involved with the message, they listen attentively and process using the central route. Emotional appeals create involvement.

One of the most important characteristics of the emotional triggers used as a copywriting technique is they can lead to actions.

 

Before you take a step forward, it is crucial you know your business and your audience very well. Although connecting with your readers on an emotional level is important, make sure you resonate with them. Be careful to make your audience feel the emotions you wanted it to experience.

 

 

17. Build Social Media Friendly Content

 

After you wrote your post, you should promote it. To make your life easier and not work twice as much, try and make your visual data expressive and relevant to your content. Always make a cover for your content to boost your reach. It is proven that tweets with images receive 18% more clicks and 150% more retweets.

 

The cover can be used as social media content. Also, I recommend you to make a short description about your topic that you can write as an intro or meta description, as well as a tweet on Twitter or as a post on Facebook and so on.

 

If you follow these simple guidelines, your readers could easily share your content, too. The visibility of your content will be improved, and other Social Media metrics could experience growth.

 

 

18. Use Statistical Data to Enhance Your Content Marketing

 

Cartograms, scatter plots, time series, diagrams, charts, histograms, matrix, dendrogram, area maps are just some ways of portraying statistical data in your content to make it more animated. To have traffic-driving content type you can create visual content out of statistics.

 

You can try and create interactive charts or use gifs to maintain your audience focused on your content and increase the user experience. This is just an example:

 

Interactive graphs

Source: https://d13yacurqjgara.cloudfront.net/users/57127/screenshots/1917495/attachments/329078/productpage2-2.gif

 

You can use Visme for animated charts and Canva or Piktochart for static charts. Below, you can see how a chart in Piktochart looks like.

 

Piktochart

 

If you use charts, it is easier to understand and to visualize the information, rather than reading chunks of text and numbers.

 

 

19. Transform Your Q&A into an Article to Help Your Audience

 

You can find value in your Q&A. More than that, you could find value in the questions you receive from your readers. First, you should make a list with all the questions you have, then categorize them. Make them sound actionable and sell the idea behind. After you’ve done the final list, you can start writing your blog post, give examples.

 

Another great source of this kind is Quora. You can search for the best answers in your industry in Quora and transform them into a new blog post. There is a good chance you will get some helpful information and good feedback from your readers.

 

 

20. Use Social Proof to Back up Your Content

 

“Social proof” is a phenomenon where people think that how others are acting in a given situation is the right way to respond in a similar event.

 

Imagine you want to go to a restaurant and have dinner. You have the possibility to choose from a crowded restaurant with a waiting list and an empty restaurant. You probably think the second one has crappy food. The waiting list is proof that the first restaurant has good food, right? You’d chose the crowded one, wouldn’t you?

 

Psychologists name this behavior “social proof”. If there is a crowd, that means it is good. The more the people, the more it means something better must happen there, you’d think. Following the crowd is in our nature. It is a simpler decision.

 

You can attract your audience with the “social proof” technique if you make a blog post out of reviews for your product, have endorsement for your brand, use testimonials in an e-book, write a best practice post from your clients’ experience, write case studies from the data you extrapolated about your customers.

 

 

21. Make Your Content More Visually Interactive

 

Visual content includes infographics, videos, gifs, pictures, presentations. Images are a great asset because they are stored in our long-term memory. It’s not a secret that infographics are highly shareable.

 

70% of all your sensory receptors are in your eyes. Sources say it takes us less than 1/10 of a second to understand a visual scene.

 

The article’s cover comes first on the content. You should be very careful how it looks since it’s the first image the reader sees. Having puppies wearing boots might be captivating, but they are not always relevant.

Puppies wearing boots

Source: https://s-media-cache-ak0.pinimg.com/736x/9a/57/db/9a57dbd3367259a2db12a34a71cbcd0c.jpg

 

Along with a strong headline, the cover is a core element for boosting engagement, so make sure you chose wisely.

 

Get creative and combine the visuals to be interactive, to surprise the visitor and engage him and make him stay more on your site. For example, you could create an interactive how-to guide, or you can simply display unique information. Check the next screenshot to see an example:

Interactive Visual Content

Source: http://blog.thinglink.com/marketing/interactive-infographic-arsenal

 

If you hover over the plus sign (+) you can see a pop-up box with additional information.

 

Biz Brain created an interesting way of displaying information about “where does coffee came from”. It shows a journey from bean to cup through a fun and attractive infographic.

 

NowSourcing Planting the seed

 

It gives the right amount of information without overwhelming the reader. You can scroll down the page to see the whole process.

 

NowSourcing Processing the cherries

 

It is one of the most detailed infographics I’ve seen. More than that, it offers an experience. The fact that is interactive gives you the feeling you take part in the whole process. In the end, you “receive” a cup of coffee. You engage in the act of planting the seed, harvesting, processing the beans, milling, exporting, inspecting, roasting, grinding and brewing.

 

It is an excellent way to captivate the reader and share useful information in a way he can remember. You can work with an agency or a freelancer if you want something more complicated or search for tools to help you create the desired visual impact.

 

More tips to create interactive content:

  • make an interactive calendar to follow past and future events;
  • have a virtual assistant for an online product or service right on your site;
  • create an infographic from a how-to video;
  • turn presentations into gifs;

 

 

22. Define the Purpose Behind Everything You Write

 

While the content is blooming and lots of marketers start to write for the sake of having news content on site, the internet becomes crowded. Don’t get me wrong, it is fine to have a big library of content as long as the information is useful, it has a purpose and answers pertinent questions. Don’t get lost in the pile of dull blogs and boring content.

 

Make a list of topics, research and see which one will bring more traffic, correlate with the trends and what your audience wants. After you’ve done the analysis you can make a plan/structure for your topic to cover it all. Then implement it. Start writing and always remember what you’ve promised in the headline. Your purpose is to bring arguments and examples, show case studies or other types of information that will confirm your affirmations.

 

 

23. Make Your Content Familiar to Resonate with Your Audience

 

Your content should provide value to the readers. What better way than make it personal? But what does personal mean?

 

Personal content can be written from your own experience. You can collect data and present it through case studies on the blog, convert your presentations into new articles. Below, you have an example of a SlideShare presentation turned into a blog post.

Personal content on blog

 

Another way to have personal content is by sharing information from a conference you’ve been to or follow up from a webinar you’ve organized. Beside that, you should use informal writing such as “don’t” instead of “do not” or use the first person pronoun: “We have the possibility to look at our analyzed site and make a conclusion”.

 

Conclusion

 

Writing has never been an easy job. Especially now when the internet is constantly changing and the readers are harder to attract on the site.

 

Think about the fact that you need to be convincing and express more in words to draw attention. People can be easily distracted if you don’t captivate them and keep them engaged. If you are using words that have more sway than others, you might have a positive change in their engagement. Following the “seductive” techniques we’ve talked until now, you’ll have a good change to get the results you’re expecting. Make sure they follow your brand guidelines.

 

Design your plan and try to implement it correctly. After that, always follow the results and your metrics to increase conversion rates.

The post Copy: 23 Rarely Used Copywriting Techniques to Create Fascinating Content appeared first on SEO Blog | cognitiveSEO Blog on SEO Tactics & Strategies.


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Wednesday, August 22, 2018

Facebook Engagement Research: How 43 Million Posts Will Make You Rethink Your Strategy

Improve Facebook Page marketing results with this examination of BuzzSumo and Buffer's Facebook Engagement Research. Includes 5  marketing tactics and charts.

The post Facebook Engagement Research: How 43 Million Posts Will Make You Rethink Your Strategy appeared first on Heidi Cohen.


Facebook Engagement Research: How 43 Million Posts Will Make You Rethink Your Strategy posted first on http://nickpontemarketing.tumblr.com/

53 Untapped Ways to Improve Your Email Open Rates

Email open rates represent the ultimate effectiveness of the emails you’re sending to your audience and your leads. And the better they are in composition and structure, the more you’re going to grow your business in a sustainable way. That’s why we’ve put together (probably) the largest list of hands-on tips to help you nail email marketing and build a better strategy for your ROI.

 

53_Untapped_Ways_to_Boost_Your_Email_Open_Rates

With no further introduction, we present you a great list of 53 great methods on how to considerably boost your open rate.

 

I. BECOME A SUBJECT LINES MASTER

  1. Choose a Subject Line That Triggers Curiosity
  2. Address the Prospects by First Names
  3. Use Open Loops that Sparks the Curiosity of the Reader
  4. Use Humor to Create a Personal Relationship with Your Prospects 
  5. Make Use of Negative Subject Lines to Trigger Curiosity
  6. Use the Power of Quizzes. Announce Them in the Subject Line
  7. Add a Video. Announce It in the Subject Line to Raise Interest
  8. Be Playful. Use Emojis in the Subject Line When It’s Appropriate
  9. Have at Least 5 Headlines Written Before Actually Sending One
  10. Leverage Relevant News to Build Urgency from the Subject Line
  11. Use Email Series to Increase Curiosity and Loyalty
  12. A/B Test Alternatives of Different Subject Lines

II.KEEP YOUR READERS ENGAGED

  1. Create a Second Lead to Keep Your Audience Hooked
  2. Use Information Gap to Create a Craving for More Content
  3. Use Educational Emails to Re-engage Prospects That Slipped Away
  4. Focus Your Copy on the Customer’s Interests, Not on Your Product
  5. Ask Why When Someone Unsubscribes
  6. Make the Same Message Revolve Around More than One CTA Button
  7. Brand Your “From” Name. Set a Personal Name and Stick to It
  8. Review Emails Internally Before Sending Them to the Public
  9. Proof Read for Grammar, Not Just for Marketing Relevance!
  10. Finish the Email With a Question to Increase Engagement

III. BE CAREFUL AT THE TIMING & FREQUENCY OF YOUR EMAILS

  1. Use the Same Delivery Time for All Your Emails (Especially for Newsletters)
  2. Avoid List Fatigue. Avoid Sending Too Many Emails
  3. Get the Length of the Message Right – Add a TL;DR in the Subject Line When Necessary
  4. Try Automated Behavioral Triggered Emails to Exploit User Behavior
  5. Ask Your Contacts to Decide How Often They Want to See Mails from You
  6. Resend Unopened Emails
  7. Create Anticipation Towards the Following Email from a Series
  8. Let the Contact Know Your Email is Fresh

IV. AVOID SPAM FILTERS

  1. Beware of the Word ‘Free’. It Can Trigger Spam Filters
  2. Use Lower Case Letters in the Subject Line
  3. Only Use the Emails of Your Contacts for What They Expect from You
  4. Make the List Double Opt-In
  5. Ask Contacts to Add You to the Address Book
  6. Avoid Attachments, Whenever Possible
  7. Optimize Your HTML to Increase Deliverability
  8. Use Well Optimized Videos to Get the Message in Your Prospect’s Inbox
  9. Optimize Images to Be Responsive on Mobile Devices
  10. Use Email Authentication to Prevent Fake Accounts from Sending Emails in Your Name
  11. Connect Your Current Location to the Email Account to Spot Unusual Activity Easier

V. BE AWARE OF THE LIST SEGMENTATION IMPORTANCE

  1. Micro-Segment Your Mailing List
  2. Address Prospects from Your Niche
  3. Constantly Upgrade & Update Your Contact List
  4. Address the Message Having Just One Persona in Mind
  5. Avoid Sending Unsolicited Emails

VI. KEEP A STRONG CONNECTION WITH YOUR AUDIENCE

  1. Add Social Media Links to Be Closer to Your Audience
  2. Send a Warm, Personal Welcome Email When Someone Subscribes
  3. Send Relevant Product Update Emails 
  4. Use Your Credibility Smartly. Avoid Promotional Content
  5. Include an Unsubscribe Button 
  6. Personalize Your Signature with a Short Description
  7. Encourage Sharing the Content of Your Email with Close Friends
 

I.BECOME A SUBJECT LINES MASTER

 

1. Choose a Subject Line That Triggers Curiosity

 

From our experience, one of the first things you’d like to avoid in the pursuit of a perfect subject line that stands out is being too smart about it. People don’t like it when you’re cocky and neither do they have time to understand the deep existential meanings behind your subject line. Of course, as everybody’s using email marketing and not everybody is so good at it, if you’re not unique you may get filtered out as spam before even hitting the inbox. We’re not here to advocate the lesser of two evils, we’re here to suggest moderation.

 

Ramona Sukhraj gave a great example of an email subject line form Canva. It has a bold attitude. It is stressing on an issue that you may have encountered, admitting that you may have problems from time to time, and it positions itself as a solution to them, all in one place. Pretty amazing style, impossible not to leave you curious on the matter. Even if you don’t usually read their newsletter and you’d like to skip this one, you’ll probably close your email app and re-open it just to satisfy that ardent curiosity.

 

Choose a Subject Line that Triggers Curiosity

 

THAT is what you’re aiming for ,  a subject line to say something meaningful and personal, or at least to arouse curiosity, without being too complex or too shady.

Easier said than done. Especially because, despite being one of the most advised things about email marketing, people are still doing it wrong. However, an easier way to keep relevance in your plan is to include numbers in the subject. There’s something about them that makes people think you’re precise and worthy of their time. Of course, this is just one example of the many ways of creating an effective subject line. 

 

2. Address the Prospects by First Names 

 

Once you’ve got the prospect’s email, there comes the imminence of the email soon to be sent. However, there isn’t any guarantee that there will exist not only a positive but any reaction at all.

 

There’s more than just one popular way of doing it. For instance, you can use ‘Fwd:’ or ‘Re:’, but only when it is necessary, manually added just to send the message of a personal approach from a friendly face. As it’s always good to have some news from a friend and this marketing strategy can work.

And some emails are just so awesome, that Tina Turner would sing about them.

As Carly Stec documented in her article, catching the user’s attention is a constant journey through the email, and addressing the sender name is one of the first steps.

 

Address the Prospects by First Names to Make the Message Sound More Personal

 

There’s still a good chance that the recipients’ name you’ve got in the database aren’t actually their names, but there’s a good chance you won’t fail. It is, after all, a little more personal to have a first-name-base approach.

 

3. Use Open Loops that Sparks the Curiosity of the Reader

 

Using an open loop to attract your prospects into opening your emails daily is a functioning way of increasing your open rate. However, you should keep in mind that good content marketers’ task is not completed when the prospect clicked on the email subject line.

 

There’s no use in building anticipation in the subject just to disappoint in the content of the email. So delivering what you promised to when the prospect gave you the email address is a must in order to maintain your position. The example below brought up by Jeremy Reeves, is quite a pedagogical approach of this tip.

 

Use Open Loops that Spark Curiosity in the Reader

This is not just a copywriting trick. It’s a way of delivering information. It’s been proven that not only do we get curious, but we also get anxious when there is a gap between the information we have access to and the one we want to know. That explains the unhealthy amount of sitcoms in our lives – the urge to know what happens next.

Tipception: You can get as creative as you want with this technique, and the important tip behind this tip is to organize your information to leave people in front of cliffhangers, while actually delivering consistent information with every email. However tempted you may be to create a long ‘post’ and send it as a series of emails with a plot twist at the end, that’s not the way. The whole purpose of it is to create tension and anticipation with every email, but without damaging or affecting the content that you deliver. If Game of Thrones can do it, we’re sure that you can too!

 

4. Use Humor to Create a Personal Relationship with Your Prospects 

 

Ideally, your contacts already know who you are and the communication process flows without any issues. Practically, that’s rarely the case and it only happens when you’ve got no more than 5 clients, which (well, of course, it depends on the industry) isn’t such a happy prospect for most.

Getting to a point where you’ve created personas to get more efficiently to your audience is something to be positive about. It means your business is constantly growing.

Unfortunately, something you might sound impersonal and boring. And there’s a fix to that. Transfer the humor from your day-to-day life to your prospect-to-prospect experiences. There are others that follow this practice and do it well, but we’d advise you to go on this path only if you’re a genuinely funny person.

 

Use Humor to Create a Personal Relationship with the Contacts

 

For instance, my favorite example is throwing a subject line that says ‘So I’ll pick you up at 7?’. That yells personality, It’s so rich and impossible to ignore. But it also takes some strategy to not follow this line with an awkward email, but to keep a natural tone. Even DJ Waldow decided to talk about this strategy.

 

5. Make Use of Negative Subject Lines to Trigger Curiosity

 

The old carrots versus stick hypothesis. Truth be told, we do tend to react better to fear. From this point of view, loss aversion is a much more powerful stimulus than being offered a gain. This can be very well used in crafting a puissant subject line. Behind this fact, there’s a mechanism that speaks of basic human nature principles.

 

Being alerted about a potential danger/threat is more powerful than being told you can follow an opportunity. The reason is that, while we cannot always visualize how far an opportunity could take us, we can easily imagine loss; it’s more palpable, more real and we’re more willing to fight loss than finding a lucky chance.

 

Lindsay Kolowich wrote a post about various subject lines that work. Among them, there’s clearly one using loss aversion, with a great open rate, which means it worked. Of course, it would have been more accurate if we had access to the average email open rates of the blogger, but an absolute percentage of 17.13 is not bad.

 

Choose a Negative Subject Line

Defense mechanisms are built around the things that we care most about particularly because they’re meaningful and we have worked a lot to get here, which is why they’re infinitely more relatable.

 

6. Use the Power of Quizzes. Announce Them in the Subject Line

 

Whenever we hear about a quiz we tend to zone out from everything else and just take it. Adding quizzes and educating your audience to expect them makes the people engage more with your content and, therefore, remember you better. Maybe tell them that you’ve sent them a quiz, from the subject line.

 

This can happen even if you’re a huge actor on the market or a newly entered one, as it helps you stick to people’s minds. Creativity has always been a powerful means when it comes to a brand’s memorability. Not to mention it increases click through rate. Take the example below, from Grammarly.

 

Use the Power of Quizes

 

7. Add a Video. Announce It in the Subject Line to Raise Interest

 

There are countless reasons why embedded videos in email marketing campaigns work wonders. While this is an extended practice and everyone seems to have been doing it for years, it’s crucial to keep in mind the reasons why you’re doing it, both concerning your needs and your readers’, and to stick to your digital marketing plan.

 

Also, if the users aren’t used to this type of content or don’t know to expect it, you can announce it in the subject line.

From our point of view, adding a video to an email means creating a context for your readers to allocate more time to your emails than they usually would, as integrating more than one sense in message transmission is proven to be more effective. Then, of course, there’s the possibility of your brand going viral.

This great example of video embedding from Emily Konouchi brings to our attention the importance of getting the audience used to receiving videos. And it’s more of a process than a state, meaning that you’ve got to teach your readers what to expect from you and in that you’ve got the biggest flexibility. So did Mario Batali in his culinary newsletter.

 

Add a Video to Adapt the Message to the Various Needs of Your Reader’s

 

From your reader’s point of view, a video is a summarized version of an article, one that’s more pleasant to follow, and it’s also more impactful, personal and significant. It’s also best if you include single tap to play it since many users open the emails from their phones. Additionally, autoplay is never a good thing to do, as it’s intrusive and it violates trust.

 

8. Be Playful. Use Emojis in the Subject Line When It’s Appropriate

 

It’s thrilling to work in an industry that’s finally mature, it has its niches, its specialists and its overly excited, ever-so-powerful fanbase. But this, like any other awesome thing in life, comes with responsibilities. One of them is taking your job seriously every second of the day. And while it may seem a little odd, this doesn’t mean that you should be formal and pretentious with your readers. On the contrary, it’s high time you spiced some of these strategies up with a little humor, a personal note, maybe a slightly inappropriate joke. Use a more personal subject line.

 

Short, colorful, and attention grabbing, just like the example below.

 

Use Emojis

 

This is how a correct use of the emoji should be in the subject line of an email. It’s especially useful when you’re not overusing it and look spammy. Just like Jackie Nees mentioned on her blog, there’s a fine line and you’re risking a lot if you don’t know where to stop. However, there are bad examples as well.

 

Be Playful. Use Emojis in the Subject Line when It’s Appropriate - Failure Example

 

And maybe you should use emojis every once in a blue moon, when it’s appropriate and the context allows it. What two years ago would have been a big no-no is only the logical thing to do today – people like interacting on an emotional level with their connections, and networking is more than exchanging likes and retweets. It only makes sense to adapt your email subject line to these trends.

And as always, with the risk of sounding like the mother of a teenage girl, don’t do anything that you’re not comfortable with and that doesn’t align with your personality. You don’t want to pose into something you’re not, you just want to communicate personally from the first character of your subject line; and if you’re doing it through other means and you’ve never used emojis in your personal life while exchanging text messages with your wife and kids, maybe you shouldn’t do it. Otherwise, don’t hesitate!

 

9. Have at Least 5 Headlines Written Before Actually Sending One

 

You don’t need experience in journalism to figure out that there’s an almost weird similarity between a headline and the subject line of an email. They both have the role to intrigue, to raise questions and to spark curiosity. Most of the times, the subject line is what opening an email or not depends on. And as this is the very most important decision when it comes to open rates, it should be given its much-needed attention.

 

The business world is responsible for most of the email traffic, with over 100 billion sent/received emails per day. By the end of 2017, were 269 billion sent emails. This figure is expected to grow to over 333 billion daily emails in 2022.

 

You just cannot win at this game without a kickass headline. Which is why you should have where to choose from. I would recommend writing 5 headlines before pressing send. It’s massively important to reach the level of conciseness and relevance, while also making the reader curious about your content. It’s never easy to do it, no matter how much experience you’ve got, and it takes practice. Most of the times,you should follow some clear-cut rules too, if we’ve decided to treat it like a headline. Some people take it very seriously and some even do A/B testing.

 


Have at Least 5 Headlines Written Before Actually Sending One

 

The ideal length of a subject line depends on context as much as some external factors (such as the closeness of your audience with your brand). Its tone should be intriguing more than just a cry for attention. In order to pull all of these off, you need to take time and to find the perfect angle to your story. Just like you do in journalism.

 

10. Leverage Relevant News to Build Urgency from the Subject Line

 

It seems like every other tip is about creating better subject lines when it comes to email marketing. And while that’s great advice, it cannot work miracles alone. You need to set up a lifecycle email marketing strategy. In other words, it’s essential for your prospects to know why you’re sending those emails, what category of emails they are (are they promotional? Are they newsletters the prospect subscribed for? Are they a regular 20-days follow up?). We all know how important are click rates because they measure your subscribers’ engagement with your subject lines. 

 

It’s of tremendous importance that the prospects don’t ask themselves ‘What do these guys want now?’ whenever a new emails lands in their inbox. And because everyone’s schedule is always a little too full to cope with, maybe it’s ok if your prospect doesn’t open a follow-up email, but does read the newsletter regularly.

 

Proving the relevance of an email often constitutes a prioritization in the mind of the reader. And this is essentially a great mechanism of the human mind because instead of getting to ad nauseam before opening an email, they will filter the information and only open what’s important to them. And this is what business should be like, right? Delivering information so that the prospect will have easier access to something they vividly want to hear.

 

This is where relevant news come into the equation. If your readers know what kind of email they’re receiving and why it’s a lot easier to spark their interest with different tricks. News incorporate the present into your messages, giving them temporal relevance and a sense of urgency. All of this happens using context. Topical events are a good source for anyone out there looking for a fresh perspective on their content strategies, as long as they’re not artificial and exaggerated. Try to find the events that blend in with your products and digital marketing goals.

 

Such as Chris Hexton stresses in his article, relevant news can drive conversions if they’re used properly and towards an interested audience. Don’t always sell them with a topical subject line because most probably everybody does. Leave the connection for the people who open the email.

 

Create a Context. Leverage Relevant News to Drive Conversions Integrating the Present in Your Messages

 

You will, then, be able to improve your conversion rate optimization and have a higher open rate for email marketing campaigns.

 

11. Use Email Series to Increase Curiosity and Loyalty

 

It’s difficult to create a loyal audience because every other source of information that delivers similar content to yours can be thought of as a good replacement. Everything seems to be more dependable than ever before. That’s why you have to use creative hooks to keep your audience engaged, and email series are one of those hooks. Aside from the content strategies that can help you shape the way your message is best formulated, the idea behind this content makes for a sustainable strategy as long as you’re thinking long term.

 

Use Email Series to Increase Curiosity and Loyalty

 

12. A/B Test Alternatives of Different Subject Lines

 

One of the most relevant ways of delivering something that your audience would appreciate is testing the audience regarding your subject line. Before actually sending out an email to a massive list, it’s best to have some hands-on feedback from your readers and track click rates, open rates to compare the results.

 

Wishpond’s blog post about A/B testing also treated subject lines, and it turns out running tests is for the better.

 

AB Test Alternatives of Different Subject Lines

 

And more than just one variable serves well for better positioning.

AB Testing

 

Sometimes two different copy approaches of the same content can have very distinct response rates, despite being about the same information. You wouldn’t want to cut your open rates in half because you haven’t been cautious and humble enough as to test what works better.

 

II. KEEP YOUR READERS ENGAGED

 

13. Create a Second Lead to Keep Your Audience Hooked 

 

I’m not the first one to advocate for this strategy; it worked for many other influencers out there. A constant and active fan base that always accesses your email and constantly reads your content on the blog is something we’re all striving for. However, it doesn’t hurt to give extra motivation to people whenever you have a chance. Any course, webinar or other kinds of second lead can dramatically improve your open rates; the more hands-on the topic you’re delivering, the better your chances are to have a burst in the open rates. Use social networks to create buzz. 

 

When you’re targeting busy people, make sure you’re solving one of their problems. Once you are useful, they’ll keep you close. Carly Stec’s article is nothing but living proof that it can work if you’re doing it right.

 

 

 

Create a Second Lead (Webinar, Free course etc.) to Keep Readers Engaged

 

The secret is to keep people interested and not go softie with the informational quality when you notice an increase. People will only come back for as long as you fill their needs, and it’s enough to break the good pattern you’ve been working on for months once to lose a significant part of your audience.

 

14. Use Information Gap to Create a Craving for More Content

 

There has to be that piece of information, that exists in every niche, that everybody seems to be using but no one really knows how it’s done or what it’s about. So maybe it’s time to clarify it.

 

That’s when you come in. Under the pretense of delivering a more in-depth approach to something everybody knows, you can solve the issue of the elephant in the room. If it’s too much to cover in one email, you can easily create a series and satisfy an informational hole that has kept your prospects from growing in business intelligence. It’s not easy to serve the social greater good, and it clearly takes a lot of precious time, but it’s efficient most of the times if you take it seriously.

 

An example of such, you can see below:

 

Use Information Gap to Create a Craving for More Content

 

15. Use Educational Emails to Re-engage Prospects That Slipped Away

 

It’s not uncommon for prospects to lose interest in your content, even though they may be directly interested or even involved in the niche that you are active on. This can happen as a result to various reasons. Either because they got so used to the style of your content and it doesn’t spark their interest anymore, or because you have changed something they liked a lot, or sometimes because you have become too aggressively promotional. So make it up to them.

 

Use Educational Emails to Re-engage Prospects That Slipped Away

 

However, there is always one category of emails that will be opened, even if your regular newsletter or mailing style is a little too aggressive and that is the educational email. The chances are that most of the people who are actively passionate about staying in touch with the latest news in your niche will maintain long-term interest in educational emails that are meant to fill in background informational needs.

 

16. Focus Your Copy on the Customer’s Interests, Not on Your Product

 

While we’re in the mindset of providing the best for your customers’ interests, it’s not only through educational emails that you can satisfy the prospects’ expectations. A powerful strategy of advocating your brand is assuming a more objective voice, one that doesn’t have the brand in the close-up, but the very reason why your audience needs your products or services.

 

Mary Fernandez gave the next example of an honest copy that completely makes you fall in love.

 

Focus Your Copy on the Customer’s Interests, Not on Your Product

This means that if your product is a carpet cleaner, it’s not cleaning carpets that you’re selling. It’s hardly even clean carpets. What you’re selling actually is a good impression of your mother-in-law who comes to visit during some weekends, unannounced.

So stop talking about your brand for just a second and shift the focus to the brand promise, and even further to the achievements that can be completed with your brand. Because those are the true points that spark your prospect’s attention.

 

17. Ask Why When Someone Unsubscribes

 

People unsubscribe from mailing lists for the weirdest of reasons, varying from my wife just had a baby and I don’t have time for this anymore so I’m wealthy enough not to value information.
However, this is only a minority of them. Most of the unsubscribes happen for a legitimate reason that you should know about. So send them an email asking to fill in your this-is-only-taking-a-nanosecond survey.

 

Ask Why When Someone Unsubscribes

 

Most of the prospects who click the unsubscribe button are unhappy about something and chances are it’s something you did or didn’t do. Therefore, it falls under your responsibility to try to fix the misunderstanding. People subscribe to mailing lists for a reason–  there’s something they liked about you. But it’s not going to always be a honeymoon phase, and you have to treat this relationship personally and responsibly.

 

18. Make the Same Message Revolve Around More Than One CTA Button

 

Just as it applies when it comes to website pages, having one call to action doesn’t mean you should also have only one call to action button. On the contrary, the more opportunities you give to the reader to click on your links, the better your chances to convert.

 

However, you do have to pay attention to the message behind those buttons or text links. This Whirlpool case study showed that there was a 42% increase in clickthrough rates. How?

 

Make Your Message Revolve Around More than One CTA Button to Increase Clickthrough Rates


Make Your Message Revolve Around More than One CTA Button to Increase Clickthrough Rates - Whirlpool

 

That’s because there were too many messages, when – in fact- the email ideally has to build your readers’ trust and allow them to decide when they’re convinced. The example shows that no matter how good an idea is, if it’s not well executed it can do more damage than good. So make sure that the CTA buttons and links intensify the same message.

 

We’re all interested in a good story, as readers. We like to see the person from the other end trying to build a relationship with us. If you’re just giving me a button/link to click on the minute I open the email, you’re only going to take me by surprise. In reality, it’s best to let the readers decide when they feel ready and convinced to click on your CTA. This abundance doesn’t mean, however, that we should hyperlink the entire email. But 2 CTA opportunities, for instance, could send the message that you respect the reader and are willing to give them time to trust you, very much like it happens in real life.

 

19. Brand Your “From” Name. Set a Personal Name and Stick to It 

 

A huge part of personal branding is memorability. And the reason why it’s so difficult to pull it off is that there are so many associations already going on in our heads as well as our users. But the other half of personal branding is being personal. My conviction is that, if you’re consistently personal in both the way you write the emails and the subject line title, there’s a good chance you’ll win on the long run.

 

Justine Jordan explains the importance of the “from name” personalization and the drastic impact it can have on the audience’s judgment. 

In almost all cases, the from name and address is the first thing that subscribers see. Is your from name recognizable and trustworthy to external audiences? 
JUSTINE JORDAN
VP Marketing at Litmus

 

An example behind a poor naming decision comes from Banana Republic, when the brand decided to send emails with an acronym of its name, BR. The problem is that, if your personal name or your acronym are not popular enough, you should stick to the brand name as to be easily recognized. However, a personalized “from name” does spin the wheel of brand recognition.

 

Brand Your From Name. Set a Personal Name and Stick to It Forever

 

There’s nothing wrong with a common name, either, as long as your email doesn’t come from a shady business address, but from your personal name. It’s vital for the reader to see that the email comes from you, and the most accurate sign of this is your name populating the ‘from’ category instead of your work email address. This way, you’re on the point of establishing a personal liaison with your reader. And maybe, if you’re new in business or they’re new on your list, this won’t happen for the first emails, but it’s most likely going to be a long time success.

 

20. Review Emails Internally Before Sending Them to the Public

 

This one’s not going to shock you if you ever sent an email to a thousand prospects and then realized what an awful typo you had; the type of thing that would never happen to you, especially since you’re so much of a grammar Nazi and always in touch with your use of language. And yet it did. It happened. All you can hope is that your public will not start associating you with that horrible person who doesn’t spell ‘your’ correctly.

 

To avoid these sorts of issues, use internal reviews as often as possible. And by that, I don’t mean you re-reading your email (out loud) after you’ve written it. It can help, but your full of biases mind will very likely skip one of two mistakes that either sound wrong or are spelled badly. This is what your colleagues are for! Send the email to them, ask them kindly to carefully read your email as if it were a will from an uncle who decided to leave them a castle in Scotland. Accept nothing less. The way every sentence’s significance can bend and twist can be either your success or your failure. With that in mind, always review emails internally!

Of course, sometimes you can get lucky enough as to repair the mistakes in a very cute way, just like in the example below. But that rarely happens.


Review Emails Internally Before Sending Them to the Public

 

21. Proofread for Grammar, Not Just for Marketing Relevance!

 

As credibility is what grants either your success or your failure, it’s essential to present the materials to your prospects flawlessly. It doesn’t pay off to spend one entire week documenting a case study just to present it poorly, with spelling errors. Otherwise you, will have to make up to your readers again.

 

Proof Read for Grammar, Not Just for Marketing Relevance!

 

And you may not get off as cheap as Reebok.

 

Just like editing, spell check shouldn’t be made by you solely. At least one set of fresh eyes is required to read the material before sending it to the public – after all, there’s little we appreciate more than a well written, well documented and highly relevant piece.

 

22. Finish the Email in a Question to Increase Engagement

 

It’s never easy to paint the portrait of a happy audience. However, the easiest way to someone’s heart in email marketing (and life in general) is showing how much you care, and the fundamental cores of this relationship are not about you, but about them. This technique helps you a great deal with the long-term open rates.

 

Asking a question once in a while is an invitation for your readers to interact with you and your brand, therefore improving their overall experience with your products or services. So did Kissmetrics in their client’s emails, thinking that their audience would engage better. Which happened.

 


Keep the Emails in the Primary Section of Gmail. Finish the Email in a Question Once in Awhile

 

The relevance of personal communication strategies is not to be underestimated, and encouraging interaction is your way of showing how much you are willing to take your prospects’ opinions into consideration.

 

III. BE CAREFUL AT THE TIMING & FREQUENCY OF YOUR EMAILS

 

23. Use the Same Delivery Time for All Your Emails (Especially for Newsletters)

 

Consistency is the founding of all habits. The more you’re going to keep the schedule fixed, the more people are going to make a habit out of reading your newsletters. It usually takes us 21 days to form a new habit, after which things will be naturally integrated into our program. Aside from being easier for your business to organize the issues of the newsletter internally as to be constant, this form of time consistency represents a key issue in attributing credibility; being able to stick to a schedule involves planning and efficient resources distribution.

 

Dave Chaffey wanted to find out the best times to send emails depending on the industry and wrote an article about it. Below you can see the results:

 

Use the Same Delivery Time for All Your Emails (Especially for Newsletters)

 

Imagine how easy would be to grow a fanbase this way, by using email send time optimization.

 

24. Avoid List Fatigue. Avoid Sending Too Many Emails

 

It isn’t an easy challenge, but being the one to bring a new perspective or to test out a new theory can interfere dramatically with the idea of email fatigue. And get to the point where you can build a Hitchcock’s suspense in an email series and people cannot get enough of what you’re writing.

 

If it’s not the case, then probably a moderate attitude is the best solution to your problems. Maybe some of the content you present is outdated, or simply not outstanding compared to what your audience has already read. And maybe you’re sending out mails way too often. Even if some of these aren’t necessarily content, but brand focused, they do count and your prospects may get enough of your name in their inbox. Yes, it’s possible and it’s better avoided!

Or do something out of the ordinary. Take another approach, like Jet Blue did. They created an email to humorously reengage customers offering information in a 3 points format.

 

Avoid List Fatigue. Avoid Sending too Many Emails

 

Stick to a calendar and only send out branded content if it’s necessary: new release coming up, huge news in the niche etc.

 

25. Get the Length of the Message Right – Add a TL;DR in the Subject Line When Necessary

 

Depending on the message of your email, the content should be delivered in its best form. Usually, this is the information-redundancy ratio. You wouldn’t want to make people close your emails, because this would diminish drastically your open rates in the future, and you wouldn’t want to miss any of the important information for the big picture either.

 

If we take the example below, what is your first impression aobut it? 

 

Get the Length of the Message Right, Depending on When and How Often You Send the Emails

Source: twentyoverten.com

 

You don’t like i, right? There’s a lot of content and it looks overwhelming. A huge amount of content will most likely go unnoticed. 

 

A visually appealing copy helps the users through the content and assures them diversity.

 

Get the Length of the Message Right, Depending on When and How Often You Send the Emails Example

 

The solution to this problem is being honest and try to talk to your prospects as you would with your friends: don’t skip the juicy stuff but don’t bore them either.

 

26. Resend Unopened Emails

 

It’s so frustrating to work an entire week on a piece that doesn’t get opened by your subscribers. There are plenty of situations when you can resend unopened emails to your prospects. The most notable perhaps is the small open rate. Whenever you get a smaller open rate than expected, either because it is small compared to your general open rate, or because it’s better than most of your open rates, but so is your email, there’s no point to leaving it at that.

 

Of course, the opposite situation works: your article/newsletter is great, and people should read it. In fact, most of your prospects did, you never expected such a huge open rate, but here it is. And the results are astonishing: a lot of marketing engagement and response with a positive sentiment in all the comments and on social media networks, as well. You wouldn’t like to waste that either. In fact, in the second email, you can mention that.

 

Specialists have come to solutions to the issue of small open rates, and segmentation based on non-opens is the first step in solving this issue.

 

Resend Unopened Emails

 

The key to this is to find a better hook. Ask yourself what it was that people found uninteresting, especially if they usually open your emails. Once you’ve done that, change the subject line into something that would convert better – maybe test the alternatives within a small group. This way, you can segment the targets into more specific and similar groups for a better open rate.

 

27. Try Automated Behavioral Triggered Emails to Exploit User Behavior

 

Each user behaves a certain way, and there’s no need for a psychology class to understand this fully. Consequently, the decision-making process may suffer alteration from one user to another. To you, this means that it may not be effective to send users emails only triggered by the time of the day or the day of the week, but also by their behavior on your website.

 

For e-commerce platforms, this could be an easy choice. It’s never wise to leave un-emailed a user who abandons a chart with items in it. However, there are more nuanced emails that you could send as well, on different other occasions, like Abigail Waterer advises in this article.

 

Try Automated Behavioral Triggered Emails to Exploit User Behavior

 

If you’re still wondering why automated behavioral triggered emails is a good strategy, even though the email is automated and it may lose a little from the personal voice (although I think it doesn’t have to), let me explain. It’s because you’re sending it at the moment of utmost relevance to your prospect. Formulated properly, this strategy can increase email open rates with 71% and the CTR with over 100%. And there are lots of marketing statistics out there, that can prove this strategy. 

 

28. Ask Your Contacts to Decide How Often They Want to See Mails from You

 

Yes, it’s still relevant to do it. Our needs aren’t something absolute anymore. We’re past the time when we either needed that or we didn’t. Today, you might need a service or a tool in different degrees, to different extents and clearly for distinct purposes. Depending on these variables, there’s always the possibility that you have the right solution for your prospects’ needs, but you either deliver it in a nagging manner: way too often, way too heavily or worse – too scarcely.

 

A survey by TechnologyAdvice shows how could businesses improve their email efforts. 

Ask Your Contacts to Decide How Often They Want to See Mails from You

 

Of course, you can run tests. It’s preferable that you do. But users appreciate honesty. Put yourself out there and ask them to what degree they need to hear from you. If it’s once a month, don’t worry. If you’re awesome enough you’ll increase the degree to which they need you.

 

However, if it’s daily, don’t think you’ve got the user wrapped around your fingers. Leads don’t work like this, you have to work constantly for them. The more a user needs to hear from you, the more they’re exposed to your content and may notice mistakes. There never is an easy way, but honesty is the first step to building meaningful relationships with your target.

 

29. Create Anticipation towards the Following Email from a Series

 

We’ve already talked about the fear of missing out (FOMO), which often comes in the way of loss aversion. That’s why, besides having an open loop, it’s often very efficient to create a sense of urgency for your readers to understand that they might be missing on some valuable marketing tips of an email saga.

 

According to many sources, anticipation doesn’t have to mean rewriting “The Young and the Restless”, as it’s enough to just send one automated pre-launch email sometimes.

 


Email Marketing Anticipation Series

 

There’s nothing wrong with applying some social pressure on your readers, as long as you don’t exaggerate with the drama.

As long as you’re consistent in delivering quality information, this can be a very effective way of creating a powerful fanbase. When the readers are under the impression that they might be missing on some amazing tip, their willingness to read will be significantly higher.

 

30.  Let the Contact Know Your Email Is Fresh

 

A constant feeling that we all have is that time passes by and we don’t get enough of the important information because of all the biased feed algorithms on social media, and because of even-more-biased interests. That’s why, besides being relevant, information has to be fresh to be of importance. There’s nothing that screams ‘open me’ more than a well-written, fresh newsletter that will drive traffic.

 


Include the Date and the Time in the Email to Let the Contacts Know It’s Fresh

 

When you decide to include time coordinates in your emails, you will have the guarantee that people are going to know how urgent it is to read it. If it’s Monday morning and you’re sending a fresh update, chances are it won’t get open, as everything is new on Mondays on everyone’s schedules. But if you do have something important to say on a Saturday afternoon, maybe it’s worth taking a look at.

 

IV. AVOID SPAM FILTERS

 

31. Beware of the Word ‘Free’. It Can Trigger Spam Filters

 

And not just this word. There are plenty of overused spam words that can trigger filters out there. The more you’re avoiding them, the more you have a chance to get to your leads’ inbox. Whenever you’re feeling undecided about the spam appropriateness of your emails (especially when it comes to the subject lines), consult one of the lists out there and avoid the words that could contribute to your small open rates at all costs.

 

Andrei Rebrov gave lots of negative examples.

 

Beware of the Word ‘Free’. It Can Trigger Spam Filters

 

32. Use Lower Case Letters in the Subject Line

 

We don’t live in a webiverse where you have to shout anymore. Every niche that develops its work in the digital marketing area has reached enough maturity to mimic a conversation appropriately. Shiny fonts have stopped working as well as any other bling-bling that would have granted your success in the 2000’s.

 

There’s a more explicative way of putting this as well. Your readers don’t find themselves on your page because they’re looking for wondrous solutions to never-ending problems. If you’re looking to develop a sustainable business, you’ve got to stop trying to deliver magic. Instead, a clarifying explanation, a step-by-step guide or any other explanatory process does the trick. The more honest you are, the more credible you are. And this means leaving out the tabloid view of your articles.

 

Sometimes you don’t have to be spammy to sound spammy to filter algorithms. Check the example below:

 

Use Lower Case Letters

 

As for the subject line, it’s not just the search engines that have developed spam filters, or the email providers. It’s the users as well. Whenever your readers will see something that’s exaggerated and artificially pumped, they’ll choose to ignore it thinking it is spam.

 

When friends email you, they don’t use upper case letters, unless they’re mocking the idea behind them. If we are to build a strategic relationship with our readers, we’ll have to treat them in a personal way, and this comes with assuming a balanced role in delivering information.

 

33. Only Use the Emails of Your Contacts for What They Expect from You

 

If your last years’ efforts have been all about building an audience that can find you reliable, it wouldn’t be fair to your audience and neither would it be a good strategic step to sell your contacts for other businesses, especially if they’re not connected to your area of expertise, therefore to their areas of interests.

 

Take iPad’s example.

 

Avoid Affiliate Spam. Only Use the Emails of Your Contacts for What They Trusted You to

 

They sold the database to one of their competitors.

 

Avoid Affiliate Spam. Only Use the Emails of Your Contacts for What They Trusted You to - iPad example

 

34. Make the List Double Opt-In

 

If you don’t want to end up in the spam folders create double opt-in lists for your prospects. Having thousands of thousands of subscribers is amazing. But not when it comes with a 0.01% open rate and 0% conversion rate. Then it’s awful and you’re doing something wrong.

 

The double opt-in has such a powerful fan base because it works. There’s nothing wrong with having less leads, as long as they’re more interested and their reading/purchasing intent is dramatically higher. To be relevant means to be specific, and it cannot be achieved if you’re running for leads aimlessly.

 

Good copy will always be appealing, but you have to make sure that your interests and your future readers’ correspond.

 

Make the List Double Opt-In

 

As much as you want to know that your emails are sent to a number of people as big as the population of Japan, ask yourself to how many of them it is relevant. Because people talk. Your leads, to whom you’re sending useless emails, may have friends who would really consider you as a viable option before hearing them complain about how aggressive you are.

 

35. Ask Contacts to Add You to the Address Book

 

It is true that spam filters are to be considered even when you’re delivering great content that anyone should be honored to receive. Being in someone’s address book, however, does more than protect you from spam filters and improve deliverability rates. It makes a statement about the personal level of your relationship, not necessarily in terms of closeness or intimacy, but concerning the extent to which you’re satisfying a need they have. Or add a link to make it obvious, just like it is presented in the next example.

 

Ask Contacts to Add You to the Address Book

 

36. Avoid Attachments, Whenever Possible

 

First of all, because they’re rarely opened. From a marketer’s perspective, it should be more than clear that attachments are a no-no. If there’s something truly relevant in your email, the user will get it. If your click-through rate is too low, maybe there’s room for improvement. However, being pushy about it is not a solution.

 

Using attachments makes spam filters instantly think you’re onto scams.

 

Avoid Attachments, Whenever Possible

 

Instead, try making the content irresistible. Create cravings for your readers and you’ll get yourself a better open rate. It’s enough to mess things up once with an attachment or a poorly written email, and you’ll hardly ever get to be read again by that lead.

 

37. Optimize Your HTML to Increase Deliverability

 

Over 70% of the readers use mobile devices to open their emails. A badly optimized HTML not only will diminish your chances of landing to their inbox, but the users will avoid opening your emails in the future if the HTML isn’t responsive. A bad user experience is what you should be very afraid of. You don’t want to be that guy. So try your best and test your newsletter to see if it’s responsive to please all mobile users.

Take Inc Newsletter, for example.

 

Optimize Your HTML to Increase Deliverability

While the design isn’t at all sophisticated, it’s always informative and easy to skim. Aside from this, it’s also practical.

 

38. Use Well Optimized Videos to Get the Message in Your Prospect’s Inbox

 

Same goes for your videos. While it’s encouraged to appeal to more than the reading function of your audience’s cognition, it’s also strongly advised to make sure that the strategies you’re using to improve email open rates work properly, otherwise the entire extra effort is in vain.

Video email marketing is a thing, but only as long as you get the technical part straight.

 

Use Well Optimized Videos to Get the Message in Your Prospect’s Inbox

 

The rest of the story is similar to an un-optimized HTML code – it’s enough to have a bad experience once to unsubscribe or never react to your emails again. Not to mention the off chance of not getting to your prospects’ inbox because of technical errors that may come along with your videos.

 

39. Optimize Images to Be Responsive on Mobile Devices

 

Besides improving the template of your email design, images will have to be responsive too. A lot of our understanding comes from a concise image when we start skimming through content. Not because images are better than a thousand words, but because your prospect will know from your image if they’re interested in going through all your content. If this leverage they’re judging content based on doesn’t work, your email risks to never be opened again.

 

Andrew King gives the example of Domino’s, who listened to the voice of users’ needs and started to take into consideration the device where they check their emails.

 

Optimize Images to Be Responsive on Mobile

 

40. Use Email Authentication to Prevent Fake Accounts from Sending Emails in Your Name

 

This is a milestone for business owners, and doesn’t only apply for the email campaigns, but for your personal branding strategy as well. It’s essential to have authentication in order to minimize the chances of a dirty competitor’s fake account sending emails in your name. It is true that, in the business world, one mistake can cost you everything you’ve been working for.

 

Plus, this is another great way to improve the rate of emails actually landing in your users’ inbox. The authentication can also be required to users in order to read the emails you’re sending, which is another security leverage that you can use to improve open rates and the overall success of your email marketing campaigns.

 

It’s harder to maximize the open rates on the long run without proper authentication security.

 

Use Email Authentication to Prevent Fake Accounts from Sending Emails in Your Name

 

41. Connect Your Current Location to the Email Account to Spot Unusual Activity Easier

 

This one’s a complementary step that adds up to the entire effort you’re putting into being relevant and reliable. Your current location is one of the means of being kept from any account counterfeiting attempts. Plus, in case you’re active on Twitter, your prospects will better keep in touch with your day-to-day activity, the conferences you go to and the ways they can reach you better.

 

Or use it to pitch your next business growth idea.

 

Connect Your Current Location to the Email Account to Make It Easier to Spot Unusual Activity

 

V.BE AWARE OF THE LIST SEGMENTATION IMPORTANCE

 

42. Micro-Segment Your Mailing List

 

When it comes to segmentation, it’s essential to approach the right target audience and, in order to do this, you have to know what the personas’ informational needs are. Open rates are closely related to how relevant the content of an email is to the contact.

 

Micro-segmenting is crucial, as it helps you maintain pertinence to the content and deliver germaneness depending on your contact’s personas and the needs you’re striving to satisfy.

 

Behavioral data aims more specifically than demographic data. The psychology behind why people buy your products, whether the users are using a paid or a free subscription, how often they open the emails, whether they use desktop or mobile more and the click-through rate are often more relevant than just the gender and job title of the user. However, these two go hand in hand whenever you’re trying to build a comprehensive buyer persona.

 

For instance, Douglas Burdett wrote about the benefits of list segmentation after a survey taken by Lyris.inc, and the results were not too shabby.

 

Micro Segment Your Lists

 

A minimum information about a client should be divided into:

  • background –  the psycho-graphic characteristics;
  • demographic information: job title, gender, professional interests;
  • interests: what kind of information the clients consume regularly and what they are interested in satisfying;
  • engagement data: tailoring the message and its delivery to the consumer’s habits of engaging with this type of contact, in order to increase the open rate.
 

43. Address Prospects from Your Niche

 

Once you’ve established what the prospected personas look like to the finest detail, it’s time you carved your message in order to respond to a series of questions before they even get to ask.

 

People in your niche are not predictable, it’s not what we’re going to argue. Instead, we strongly believe that the odds of you delivering relevant content are higher within your niche of expertise. If we’ve all agreed that generic messages are a key issues in e-commerce email marketing, then addressing specific prospects that are active in your niche is the logical step to follow next.

 

The more specific your area of expertise, the more selective you should be in addressing prospects and avoiding mistakes such as the one below, with a very broad topic and an overly hyped subject line.

 

Address Prospects In Your Niche. They Are More Likely to Be Interested in Getting Your Emails Example

 

For the people who are part of your industry, the message should be somewhat broader and more contextualized compared to the emails sent to people who already are highly knowledgeable. The way you address prospects and you position your company against their interest has a huge impact on their attitude towards your services. It takes addressing people as specific inside the niche as possible and different content approaches to have long-term positive impact on your open rates.


According to Yaro Starak’s blog post, you have to start small and humble, by addressing people who are most interested in hearing from you.Whenever your prospect will believe that your message is too generic or, on the contrary, too specific for their understanding and/or interests, you will lose any privilege of being read.

 

 

44. Constantly Upgrade & Update Your Contact List

 

There are all kinds of creative ways of managing inactive subscribers. There’s always a reason behind their lack of activity. However, depending on whether they used to be engaged or not, the approaches can be different.

 

A user who’s been opening emails for years without hesitation and who all of a sudden doesn’t seem interested in what you have to offer will most likely have one reason of ignoring your emails in spite of all efforts. Additionally, someone who has never opened even one email is so uninterested in your company that hasn’t even bothered to unsubscribe. Following on this idea, be grateful to people who have remained loyal in time. You should try to sholve the issues when you’re seeing a soft bounce, not to mention a hard bounce. 

 

Constantly Upgrade & Update Your Contact List

 

As this blog post from Benchmark Email puts it, a hard bounce is the number of emails that never get opened or delivered, for that matter, because of the invalid email addresses. This variable can damage your overall performance in case you don’t go through a regular contact list detox, and your email marketing efforts may just seem pointless after a point, even if you’re doing everything right.

There are different ways of dealing with the above-mentioned types of uninterested subscribers. The first can be asked what happened and friendly required to give feedback. After all, they’ve been so close to your business for all this time, that their input should be valuable. As for the other category, they most likely need to be sent an email and asked whether they would like to be subscribed to your emails or not. Honesty is something even unattached people appreciate.

 

45. Address the Message Having Just One Persona in Mind

 

When you’ve identified the persona you’re writing to, the first question to be asked is if it can’t be classified into two more specific personas. The more definite your idea of the prospect is, the more clear-cut and tailored will be the message – which is ultimately what it takes to increase open rates.

 

Dropbox makes a great example of a personal approach that speaks to the human behind the businessman.

 

Address the Message with Just One Representative Person in Mind

Personal Messages Email Marketing

 

They seem to be always a little more creative, while keeping the same line of thought.

 

Dropbox Example

 

Understanding the audience’s core problems and interests is the very core from which both the subject line and the message content should be crafted. The fact that it’s easier to write more generic emails doesn’t justify the effort of building a solid contact list, as most of the people will think the content is spam. Writing like a friend, from an honest first-person point of view can save the day, especially if you’re positioning yourself as being a reliable source.

 
 

46. Avoid Sending Unsolicited Emails to Recipients

 

If the prospects didn’t subscribe to receive emails from your part regularly, it’s more than appreciated if you can keep up to the promise and deliver consistent, friendly content on a weekly or daily basis. However, subscribing to your newsletters doesn’t imply the prospects are automatically interested in all the promotions and offers that you’re about to suffocate them with – so take a step back.

 

People hate being the subject of spam. And it’s only fair, as you risk losing fractions of your target audience that would have otherwise continued reading your content.

 

Avoid Sending Unsolicited Emails to Recipients When It’s Not Crucial

 

Avoiding such mistakes is one of the best steps you could make as to maintain relevance. We’ve become so used to avoiding promotional messages, that we’re prone to avoid a source altogether than expose ourselves to a sales department.

 

From massively using AdBlock to changing the TV channel whenever there are commercial running, there’s nothing we wouldn’t do to protect ourselves from the flow of adverts. This being the case, it’s not far fetched to state that you have a better chance to convert a prospect by being honest and delivering exactly what you promised to.

 

VI. KEEP A STRONG CONNECTION WITH YOUR AUDIENCE

 

 47. Add Social Media Links to Be Closer to Your Audience 

 

It’s true. Your signature doesn’t have to be long and boring, but a little extra relevant information never hurt anyone. Especially since including social media buttons in your signature connects your brand with a human face, the one of a person who’s willing to reply to Twitter tags and Facebook comments.

 

Always make yourself available to your audience. It’s the honest way to win their hearts. Yes, it takes time, but assuming someone just finished reading your email and has a quick question, maybe they’ll feel better to ask it on Twitter than pressing reply to your email. Be flexible. Wisestamp’s business model is focused on delivering signatures for professionals who use their emails to engage with their clients and leads.

 

Add Social Media Links to Be Closer to Your Audience

 

48. Send a Warm, Personal Welcome Email When Someone Subscribes

 

It’s great to use email automation sometimes. However, this behavioral trigger starts from the premise that you’re trying, form the first minutes, to build a personal relationship. This is why you put so much effort into sending a welcome mail. Consequently, it will have to be personal. The styles, however, can differ. Or you can throw in a design template. Just like in the example below:

 

Send a Warm, Personal Welcome Email

 

You’ll sign it with your name, you’ll mention why it’s so important to you that the person joined and thank them. Of course, you’ll also emphasize some of the reasons why you’re not dependable, without looking arrogant. Don’t make it about you, it’s their special day!

 

49. Send Relevant Product Update Emails 

 

Another automated email that works in the best interest of your prospects is the product update one. Let me walk you through it. It’s an important day for you, as you released an update you’ve been working at for months, if not years. You’re happy to finally see it happen. You have to tell your audience, but only if you make it outstanding!

 

Send Relevant Product Update Emails to Remind Your Contacts of the Proficiency of Your Product or Service

 

But be careful. This is not about you either. Your prospects will not be interested in hearing you yapping about how great you are. Remember you’re satisfying a need here. Remind them why this should be an important day for them as well, focus on the changes you’re making and how your contribution to their lives is now more significant than ever.

 

50. Use Your Credibility Smartly. Avoid Promotional Content

 

Of course, you should. There’s no point in trying to be a perfect solution for a striving need if you forget – even for a minute – the main reason why people read your content and buy your products. It’s because they need something. It’s always about this. So that’s your biggest leverage, the way their lives are changing. Your presence should be subtle and humble, not all over the place and vocal, it turns people off.

 

Distract your audience from you and your brand, and help them focus on the benefits exclusively. This attitude can get you far. Unlike a cheap attitude. After all the work you’ve put into gathering a contact list, it would be detrimental to ruin it all with a single email, such as this one.

 

Use Your Credibility Smartly. Avoid Promotional Content

 

51. Include an Unsubscribe Button 

It doesn’t have to be in their face, it’s enough to include it in the footer of your emails. People who cannot see this will most likely mark you as spam, which is the worse thing that a marketer should ever think of.

Plus, it builds to your credibility. If you’re open to the readers, transparent and correct, they’re more likely to trust you and not think that you’re tricking them in any way. Not to mention the possibility to pay fines if the country you’re in makes it illegal not to have an unsubscribe button.

 

Include an Unsubscribe Button to Give the Idea of a Transparent Relationship

 

52. Personalize Your Signature with a Short Description

 

Underlining short. You don’t have to reenact Anna Karenina in your signature bio, but some compass of what you’ve done and who you are to your readers should work just fine.

 

Personalize Your Signature with a Short Description

 

It’s important to show your readers who you should be to them and how they should position you in their lives. Are you the guy who developed the product? Or are you also fun and do bungee jumping in your free time? Maybe it’s time for your prospects to see you as more human, and relate to who you are personally!

 

53. Encourage Sharing the Content of Your Email with Close Friends

 

Extending a deal towards an engaged prospect’s network is sometimes even CTA worthy, however much of an overly optimistic madness this may sound like. The psychological explanation is basic. When you’re dealing with people engaged towards the brand, it’s not unheard of to recommend them to share content among close friends or professional acquaintances. This is a highly targeted move, and it its chances of success aren’t farfetched.

 

There are lots of marketing specialists advocating for replacing the CTA with a ‘share with a friend’ message, and more and more professionals are applying this tip.

 

Encourage Your Prospects to Share the Content of Your Email with their Closest Friends

 

Once the prospect has engaged with your content, it means they agree with the main premise of your discourse – that your value is newsworthy or read-worthy. The only thing you’re left to convince them about is that you’re also share-with-someone-in-the-niche worthy. Without following any stereotypes from known idioms such as birds of a feather, the real chances of any prospect of yours to know at least one or two people also potentially interested in what you’ve got to offer are quite high.

 

From exclusive information that was part of the newsletter to offer coupons for tool discounts, everything that is valuable is worth sharing with your close friends.

 

Conclusion

 

Spot a trend in the email marketing ecosystem. Follow all the marketing tips and strategies we’ve talked about to improve your open rates. See what a template looks like or what makes you wonder if you’re getting a template or a personal email. Do the exact opposite of that. It usually helps to stir things up a little with a personal detail that an automated tool would never be able to catch. It’s always about giving a little bit more than what the prospect is expecting to see.

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